Privacy policy | My site

06/06/2021

Hana Kusnierzova, 80C Westgate, Grantham, NG31 6LE

The Privacy Policy (UK&EU GDPR)

Hana Kusnierzova is firm trading name with registered office is 80C Westgate,

Grantham, NG31 6LE, UK.

The purpose of the Privacy Policy and its application.

The Firm respects your privacy and your rights to control your personal data. The Firm is committed to protecting your data, being transparent about the data it collects from you, and the reasons for its collection. The Firm does not sell your data to third parties.

The Firm will use your data only when permitted by law. The Firm may use your data under the following conditions:

- When necessary for our legitimate business interests (or those of a third party), provided your interests and fundamental rights do not override those interests.
- When needed to perform the contract for services the Firm is about to enter into or has entered into with you.
- When required to comply with a legal or regulatory obligation.

This Privacy Policy details the data the Firm collects from you, either directly or indirectly, the reasons for its use, and how it is used. It also explains how the Firm protects your data, the choices you have regarding the data the Firm collects, and how you can control these decisions.

Data Collection: Why and How

The Firm will collect only the personal data that is necessary for the context and purpose for which it is provided.

When using the Firm's services, you may provide the Firm with personal data about a third party. If you submit personal data about someone else, you must ensure you have the authority to share that information with us and that the Firm can collect, use, and disclose such personal data as outlined in this Policy without any additional actions required by relevant data protection or privacy laws. You must take reasonable steps to ensure the third party is aware of and consents to the details outlined in this Policy, including: the collection of their personal data; the reasons for its collection; the potential recipients of their data; and their right to access the data (including how to request access). If necessary, you should also assist the Firm in responding to any third-party requests to access or modify the personal data you've gathered from them and supplied to us as part of our Services.

You may be required to provide information when:

Purchasing, or enquiring about a product

Forming a company

Buying firm’s services

Using firm’s services

The firm collects personal information, which may include full names, phone numbers, email addresses, business types, income, usage data and statistics, connection data, and other unique identifiers such as IP addresses, device IDs, and passwords.

Purpose: The information is used to locate the specific details you are searching for, to make product and service recommendations, to follow up on inquiries, and to process requests. Additionally, your IP address helps us understand the geographic distribution of our website visitors.

Method: Data collection occurs through online forms, surveys, emails, telephone calls, live chats, video calls, and face-to-face interactions.

Regarding the Purchase or Inquiry of Firm’s Services:

The firm may require information to provide a quote, address inquiries, identify the most suitable product for your needs, and complete transactions when you purchase a service.

Collected Information: This may include full names; home/business postal addresses; phone numbers; email addresses; payment details; date of birth; nationality; parents' names; business type/trade; usage data and statistics; connection data; unique identifiers such as IP addresses, device IDs, passport IDs, account IDs, and passwords; personal and business ID numbers; business tax identification; purchase inquiries and history; provided products, services, or content; and bank account details.

Reason: The firm is dedicated to meeting its obligations by delivering the services you have engaged us to provide. This process involves quoting, planning with a time schedule, transaction completion, and follow-up on purchases or inquiries. It also includes identity verification for legal/regulatory compliance and crime prevention, as well as fulfilling our obligations to deliver the services you have engaged the firm to perform. Additionally, it involves configuring your accounting/payroll software.

Firm collects: The type of personal information collected may include full name; phone numbers; email addresses; business type; income; usage data and statistics; connection data; other unique identifiers such as IP addresses or device IDs and passwords.

Why: To ensure you locate the information you seek and to allow us to make recommendations about our products and services, firm follows up on your inquiries and use your personal information to proceed your request. Furthermore, your IP address aids us in understanding the geographic distribution of our website visitors.

How: Data can be gathered via online forms, surveys, emails, telephone calls, live chats, video calls or face-to-face interactions.

Purchasing, or Enquiring about firm’s Services

Depending on the service you purchase, the firm may request information to provide a quote, address your inquiry, identify the product that best fits your needs, and finalize the transaction.

Firm collects: The type of personal information collected may include full name; home/business postal address; phone numbers; email addresses; payment information; birth of date; nationality, mother’s father’s name, business type/trade; usage data and statistics; connection data; other unique identifiers such as IP addresses or device IDs, passport IDs, accounts IDs and passwords, personal and business ID numbers and business tax identification; purchase inquiry and history; products, services or content provided, bank account details,

Why: Firm is committed to fulfilling obligations by providing the services you have engaged firm to deliver. Process includes providing a quote, preparing plan with time schedule, completing the transaction, and following up on your purchase or enquiry. To verify your identity for legal/regulatory compliance and crime prevention. To carry out our obligations to provide services you’ve engaged firm to deliver or to perform. To configure your accounting/payroll software correctly and provide the right support and advice. Analysis for management and marketing purposes.

Firm does not retain any card payment details and utilize payment information solely for the transaction completed.

How: Data is collected through online forms, email, live chat, video chats or telephone.

How: Data can be gathered via online forms, surveys, emails, telephone calls, live chats, video calls or face-to-face interactions.

How firm uses the data

Firm also uses the data firm collects to provide you with firm’s services and to communicate with you.

Firm uses the data for the following purposes:

Providing, and enhancing our products and services

Compliance

Security, Safety and issue resolution

Business Operations

Communication, Marketing and Advertising

Providing and enhancing firms’ products and services

The firm utilizes data to deliver and enhance our services, as well as to carry out vital business functions. This encompasses the operation of our services, the upkeep and enhancement of service performance, the development of new features, research, testing, and offering client support. Additionally, firm may provide aggregated, anonymized information for reporting purposes and conducting surveys.

Compliance

Firm utilizes data to ensure compliance with applicable regulations and laws. This includes the necessity to verify your identity when you subscribe to firm’s accounting services.

Security, Safety, and Dispute Resolution

Firm utilizes data to safeguard the security and safety of firms' services and clients, detect and prevent fraud, settle disputes, and uphold firms' agreements.

This method ensures firm maintains service standards and effectively address issues.

Business Operations

Firm utilizes data to manage business operations, deliver services to you, profile firm's user base, and create anonymized aggregate analyses and business intelligence. This enables firm to conduct firm's operations, ensure protection, make informed decisions, and report on firm's business performance.

When firm may share or disclose your data

Firm does not sell data about our clients and only share or disclose your data as authorized in this Policy.

Firm may share or disclose information with:

Subcontractors: Firm occasionally subcontracts parts of our service provision to other parties. Firm always ensures that appropriate contractual arrangements are in place.

Legal/Regulatory Bodies: Firm cooperates with legal or governmental authorities or agencies as required by law. This cooperation may involve disclosing your personal data, for which firm has no legal liability. Please note that firm may be prohibited from informing you that your personal data has been disclosed or requested by such third parties.

Other Parties: The firm may need to share information with parties necessary to complete financial or corporate transactions, such as translations or subcontractor's work.

How to control your data

The firm will provide you with all the data it maintains about you.

Where the firm stores and processes data:

By submitting your personal data, you consent to its transfer, storage, and processing.

Most personal data is stored electronically on computer systems with controlled access and environments.

The firm will not transfer personal data outside of the UK or the European Economic Area (EEA) without adhering to the provisions of the Data Protection Legislation regarding such transfers (GDPR contracts).

How the firm secures information:

The firm is dedicated to protecting the security of your personal data. It employs various security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure.

The firm takes precautionary measures and adheres to strict security standards to prevent data loss, theft, misuse, and unauthorized access, disclosure, alteration, destruction, or similar incidents that might compromise the security of your personal data.

These measures include encryption, password protection, anti-malware, firewalls, server authentication, user profiles, backup/disaster recovery systems, and the engagement of relevant third-party service providers for security.

The firm imposes strict contractual obligations on subcontractors and partners to ensure data is secure, protected, and treated in accordance with this Policy, and will take all steps reasonably necessary to ensure compliance with these obligations.

However, the firm cannot guarantee the security of your personal data during transmission to us if you do not enter or import it from a secure environment or secure mobile device.

If you have any questions about the security of your data, please contact the firm's representative.

Other Parties: The firm may need to share information with necessary parties to complete financial or corporate transactions, such as translations or subcontractor's work.

Controlling Your Data

The firm will provide you with all the data it holds about you.

Data Storage and Processing:

By submitting your personal data, you agree to its transfer, storage, and processing.

Most personal data is stored electronically on computer systems with controlled access and environments.

The firm will not transfer personal data outside of the UK or the European Economic Area (EEA) without complying with the provisions of the Data Protection Legislation regarding such transfers (GDPR contracts).

Securing Information

The firm is committed to protecting the security of your personal data. It uses various security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure.

The firm takes preventive measures and adheres to stringent security standards to prevent data loss, theft, misuse, and unauthorized access, disclosure, alteration, destruction, or similar risks that could compromise the security of your personal data.

These measures include encryption, password protection, anti-malware, firewalls, server authentication, user profiles, backup/disaster recovery systems, and engaging relevant third-party service providers for security.

The firm imposes strict contractual obligations on subcontractors and partners to ensure data is secure, protected, and treated in accordance with this Policy, and takes all steps reasonably necessary to ensure their compliance.

However, the firm cannot guarantee the security of your personal data during transmission to us if it is not entered or imported from a secure environment or secure mobile device.

For any questions regarding the security of your data, please contact the firm's representative.

The right to rectification – You has the right to your personal data being corrected if it is inaccurate or incomplete. If you think your personal data needs to be corrected email hk@kusnierzova.com

The right to erasure (also known as the right to be forgotten). You can withdraw your consent and request the deletion or removal of your personal data where there is no compelling reason for its continued processing. Firm have in place processes to regularly review the data firm holds and ensure that it is removed when it is no longer appropriate to hold it. However, if you wish to make a request for Your personal data to be removed, you can do this by emailing hk@kusnierzova.com
The right to restrict processing. Under certain specific circumstances, such as when you contest the accuracy of your personal data, you have a right to ‘block’ or suppress processing of personal data. If this is requested firm is permitted to store your personal data, but not further process it. In the unlikely event that you wish to restrict processing you can do this by emailing hk@kusnierzova.com.
The right to data portability. You have the right to data portability allowing you to obtain and reuse your personal data for your own purposes across different services. To allow you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way without hindrance to usability. Please note this right only applies to data subject to automated processing.
The right to object. You have the right to object to:
- processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling).
- direct marketing; and
- processing for purposes of scientific/historical research and statistics.

Rights in relation to profiling and automated decision making.

If you exercise any of your rights and your personal data has been shared with third parties, firm will notify the third parties that you are exercising your rights as relevant to them.

You have the right to lodge a complaint with the Information Commissioner Officer, details of how to do this are given at their website: ico.org.uk.

The firm appointed the company providing GDPR services in Europe to keep the EU GDPR rules.

Changes to our Policy

Firm may modify or update this Policy when necessary. It is your responsibility to check this policy for any changes made.